Thank you for visiting our Frequently Asked Questions page. We put this together you save you time before you inquire about our services. If your question is not answered here, please don’t hesitate to contact us.
We don’t have standard drop-off/pick-up times. Your pet kids just come and go according to whatever works best for your schedule! For boarding, please call ahead at least an hour before pickup to ensure your fur-baby is washed and packed up to head home.
Food and bowls are optional as we have some here (Fromm, Diamond, Taste of the Wild, Earthborn, and Blue Buffalo). If they are on a specific diet or have food sensitivities, we encourage you to bring your own.
We have at 12 permanent kennels and counting. Seven are mid-sized at 60 cubic feet (3’ x 4’ x 5’), five are large at 360 cubic feet (6’ x 6’ x 10’). We also carry a handful of temporary kennels that vary in size, but none are crate-size. We do not use crates.
We play with our cats indoors to keep them stimulated. Dogs have supervised, alternating runs of the yard during the day and will go home very tired, unless they’re older and prefer to nap in the sunshine.
Pups always have a complimentary bath and nail trim/grind (if needed) before they head home, and their personal items are always laundered. We are a family-run facility and always treat your pets as if they were our own.
We can’t always get to the landline phone in time because we’re often on the other end of the building or outside taking care of your loved ones. If we don’t answer and you need help right away, you can reach Lauren at (303) 956-8568 or (765) 730-1692. Otherwise please leave a message and we’ll call you back as soon as possible.